Decision PathForks are a valuable tool if you have different groups of users who will share most of the same information in a section, but may require unique information to learn as well. Learn about: Different Uses Sample outlines for…
Surveys are to measure the effectiveness of an orientation/training and provide feedback on any improvements that may be needed. Learn how to create: Different types of survey questions How to manage your survey What reports are available https://content.jwplatform.com/videos/07POAjVt-pQPP03zT.mp4
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Recording of May 23, 2018 Customer Care Webinar: Quizzes & Reports